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“Of course. What would you like adjusted?”
“I’d like to remove my card from the file entirely.
There was a pause at the other end of the line.
“Are you… are you absolutely sure about this, ma’am?”
“Very sure,” I said firmly.
“And just to confirm… you don’t want any charges transferred to another card?”
“No.
Please note in your system that all charges for the room, bar tabs, activities, everything must be paid in full by my husband before departure. He can handle it himself.”
Another pause, longer this time. Then Marissa’s voice dropped to almost a whisper.
“He’s…
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