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It was a hectic Friday afternoon at the elegant First National Bank in downtown Atlanta. The lobby buzzed with activity—well-dressed executives, young professionals glued to their phones, and the steady rhythm of everyday transactions.

Then Mrs. Evelyn Thompson walked in. Ninety years old, she wore a modest floral dress faded with time, practical orthopedic shoes, and carried a worn purse gripped tightly in her arthritic hands. Her silver hair was neatly pinned, and she moved carefully with the support of a wooden cane.
When Evelyn finally reached the counter, she greeted the young teller—Sarah—with a gentle smile and handed over an old, creased bank card.
“Sweetheart,” Evelyn said in her soft Southern drawl, “I just wanna check my balance.”
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