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“I remember them,” she said. “They booked a corporate retreat two years ago, and I believe there was an anniversary party.”
“Exactly,” I said. “If they book again, let me know.
She looked at me for a long moment. “May I ask why?”
“I’m conducting an experiment in human behavior.”
She smiled, like she understood the kind of quiet madness that only shows up when someone’s been underestimated too long. “Understood.
I’ll keep you informed.”
For three years, Mountain Crest operated under my ownership. Revenue increased 34%, guest satisfaction scores hit all-time highs, and my family continued to have no idea that their disappointing son owned their favorite venue. The email arrived six weeks before Dad’s birthday, not addressed to me personally.
It was a mass email sent to the extended family through my mother’s account. “You’re invited to celebrate Thomas Richardson’s 65th birthday at Mountain Crest Resort. Saturday, October 14th.
Cocktails at 6:00 p.m. Dinner at 7:00 p.m. Black tie.
180 guests. RSVP by September 30th.”
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